Privacy Policy

Last updated: October 29, 2025

PetBizNetwork (“PBN,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, membership services, and directory. By using our site, you agree to the terms of this Privacy Policy.

Who We Are

PetBizNetwork is a nationwide hub designed to support and connect U.S.-based pet care professionals.

Our website address is: https://petbiznetwork.com

Information We Collect

We collect information to provide our services and improve your experience. This may include:

Account Information: Name, email address, business name, services, and directory listing details you provide when creating an account.
Payment Information: When purchasing a membership or advertising package, payment details are processed securely via Stripe. PBN does not store your full credit card details.
Usage Information: IP address, browser type, device information, and activity on our site (collected via cookies and analytics tools).
Directory Content: Information you provide for public listings in the PBN Directory, such as business descriptions, links, and logos.

How We Use Your Information

We use the collected information to:

Provide, manage, and improve the PBN Directory and member services
Process membership payments and renewals securely via Stripe
Communicate with members about account activity, updates, promotions, and important notices
Ensure compliance with our Code of Ethics
Protect against fraudulent activity, misuse, or violations of our Terms

Payments & Security

All payment transactions are handled through Stripe. Stripe meets PCI-DSS (Payment Card Industry Data Security Standard) requirements. We do not store or process your full payment details on our servers.

Cookies

We use cookies and similar technologies to:

Keep you logged in to your account
Remember preferences for future visits
Track site traffic and usage via Google Analytics

You may disable cookies in your browser settings, but some features may not function properly.

Directory Listings

Information you submit to the Directory (such as your business profile, logo, and website link) is public and viewable by pet parents and other businesses. Do not include sensitive personal information in your listing.

Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

Service Providers (e.g., Stripe, analytics tools) to operate our services
Legal Authorities, if required by law or to protect our rights

Your Rights

You have the right to:

Access and update your account information at any time
Request the deletion of your account by contacting us at contact@petbiznetwork.com
Opt out of promotional emails by using the unsubscribe link at the bottom of our messages

Data Retention

We retain your account information as long as your membership is active. Transaction records may be retained as required by tax and accounting laws.

Protecting Member & User Privacy

Members and advertisers agree to uphold the PBN Code of Ethics, which includes safeguarding sensitive information. Member-only discounts, resources, or benefits may not be shared outside of the network without written permission.

External Links

Our site may link to third-party websites (such as partner resources or affiliates). We are not responsible for the privacy practices of those sites. We encourage you to review their policies directly.